Dispute Resolution:

For customer service issues please contact us:

Via email at: help@loansnotsharks.com

Via telephone at: 1-844-267-9096(M-F 9:00am-5:00pm)

If your issue cannot be resolved by communicating directly with Loans Not Sharks and the nature of the complaint is something other than the rate of interest or lack of funds to repay the loan, you may contact the Utah State Department of Financial Institutions at 801-538-8830 or the Idaho Department of Finance at 208-332-8000.